Terms of Service
These Terms of Service ("Terms") govern your access to and use of the digital marketing services provided by DomainLLC ("we", "us", or "our"). Please read these Terms carefully before engaging our services.
1. Scope of Services
DomainLLC agrees to provide digital marketing services as outlined in a separately executed Service Agreement or Statement of Work ("SOW"). Services may include, but are not limited to, Search Engine Optimization (SEO), Pay-Per-Click (PPC) advertising management, social media marketing, and content creation. The specific deliverables, timelines, and scope will be detailed in the SOW.
2. Client Obligations
To enable us to perform our services effectively, you agree to:
- Provide timely access to necessary resources, such as website back-end access, ad account credentials, and analytics data.
- Cooperate in the development and approval of marketing materials and strategies.
- Provide accurate and complete information necessary for the performance of the services.
3. Payment Terms
Payment terms will be specified in the SOW or invoice. Typically, our services are billed on a monthly retainer basis, payable in advance. Any third-party costs, such as ad spend, are the sole responsibility of the client and are to be paid directly to the third-party platform (e.g., Google, Meta) unless otherwise agreed upon in writing. Late payments may result in a suspension of services.
4. Term and Termination
The initial term of the service agreement will be specified in the SOW. Following the initial term, the agreement may automatically renew on a month-to-month basis unless either party provides written notice of termination, typically with 30 days' notice. We reserve the right to terminate the agreement immediately if the client breaches these Terms or fails to make timely payments.
5. Intellectual Property
Any pre-existing intellectual property of either party will remain the property of that party. Any new materials, content, or ad creatives developed by DomainLLC during the provision of services ("Deliverables") shall become the property of the client upon full and final payment for the services rendered. We retain the right to use the Deliverables and results of our work for our portfolio and marketing purposes unless a non-disclosure agreement (NDA) states otherwise.
6. Confidentiality
Both parties agree to keep confidential all non-public information received from the other party. This includes business strategies, financial information, customer data, and campaign performance data. This obligation of confidentiality will survive the termination of our service agreement.
7. Disclaimer of Warranties
We will perform our services with professional skill and care. However, we do not guarantee specific outcomes or results. The digital marketing landscape is dynamic, and performance metrics can be influenced by factors beyond our control, such as search engine algorithm changes or competitor activities. Any performance estimates provided are for illustrative purposes only and do not constitute a guarantee. For more details, please refer to the Disclaimer of DomainLLC.
8. Limitation of Liability
In no event shall DomainLLC be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data, arising from or in connection with our services. Our total liability under any service agreement shall be limited to the total fees paid by the client to us in the preceding three (3) months.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which DomainLLC is registered, without regard to its conflict of law provisions.